Unlimited usage. No overage fees.
No long-term contracts.

⁽¹⁾ Most installations are priced at $99.99 due to the amortization of the required wireless equipment, this disclaimer simply provides an explanation of potential installation costs. Installation in certain locations will be charged at $149.99 due to the additional travel time required.

⁽²⁾ Please note that the owner or owners of the installed location must be present when the installation is conducted.

⁽³⁾ In proceeding with the installation the owner absolves and releases Grey Bruce Telecom Inc. and all of its subsidiaries and partners from any liability associated with the installation. In most cases, Grey Bruce Telecom will install structural support components (such as tripods, satellite arms etc). It is the OWNER'S responsibility to address any issues with these items at the point of installation. Grey Bruce Telecom will also run a cable inside to a computer/router. It is the OWNER'S responsibility to tell Grey Bruce Telecom technicians where/how to run the cable and to make them aware of any cosmetic, structural or other issues at the location. In proceeding with and paying for the installation, the owner accepts the work of Grey Bruce Telecom as "good" and from therein Grey Bruce Telecom shall be absolved from any liabilities.

⁽⁴⁾ All of our legacy residential wireless plans have expected speed ranges as follows:
Expected Speeds
Prime - 2-3mbps
Ultra - 3-5mbps
Ultra Plus - 5-7mbps
Ultra 10 - 7-10mbps

For dedicated service that does not operate on expected speeds, please see our business wireless plans for more information.

⁽⁵⁾ Seasonal customers are defined by customers that have their internet for less than 1 year and re-activate on an on-going basis (ie year after year). Certain seasonal customers were installed whereby they purchased their equipment and do not have a seasonal activation fee (known as "SNAF" customers). SNAF customers are not covered by GBTEL's normal terms of service wherein the majority of repair work or upgrade work is free. SNAF customers will be billed on a "per service call" basis or "according to the work required by the customer". SNAF customers can change to normal seasonal activation customers without issue simply by informing GBTEL of their desire to do so. Normal seasonal customers pay an annual re-connect fee of $49.99 which covers the majority of issues.

⁽⁶⁾ Seasonal service is not pro-rated upon reactivation, billing will begin from either the 1st or 15th of the month, depending on the reactivation date.